Cloud5 Communications

VP, Business Development

Company Description

Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications.  The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed internet for the travel and hospitality industry, we’re leading innovation in the areas of cloud-based PBX/VOIP as well as WAN/LAN management with the goal of delivering guests a “just like home” connectivity experience that boosts guest satisfaction and loyalty for our clients.

Job Details

The VP, Business Development will manage and motivate the Cloud5 Technology Business Unit sales team and related activities to ensure all new sales growth targets are met or exceeded. In addition to sales management and administration, including renewals and Inside sales (50%); the VP will have direct sales responsibility identifying & developing his/her own major accounts (50%). The individual must be a respected hospitality technology professional who will provide company leadership and insight in addition to exceptional sales performance.


  • Drive sales team performance to/beyond goal through compelling sales strategy and execution. 
  • Directly develop and manage new business opportunities, including key customer and 3rd party relationships.  Champion company support of new business initiatives that are aligned with the company’s mission and vision.  
  • Develop and execute both short- and long-range sales initiatives, in conjunction with Product Management and Marketing teams, to ensure efficient product and service promotions that meet client requirements and increase sales.
  • Build and orchestrate sales team pipeline activity. Ensures active nurturing of deals and movement of opportunities through the sales funnel to closure, including metric recording and reporting in Salesforce CRM.
  • Guide and motivate Sales Support and Administration staff to facilitate client progress on from sales to implementation.
  • Assess and develop team and individual performance.  Recommend people resources consistent with planning objectives
  • Act as an ombudsman between Sales and other departments as required to expedite services, prioritize initiatives and deliver in the overall best interest of the client.
  • Provide input and support to leadership in the development of the business, partnership agreements, and commercial activities
  • Plan and coordinate business intelligence gathering to determine industry trends, customer needs, and competitive activities to optimize strategy and business/marketing plan development, as well as product and production planning.  Effectively guide sales team and others in analyzing and communicating key insights that support business knowledge and decisions.


  • 15+ years of experience in developing and securing new business with hospitality clients
  • 8-10 + years sales management experience, including managing a remote sales team
  • Understanding of HSIA and voice technology, hotel networking and support, LAN/WAN management, and related equipment
  • High level of comfort with independently preparing and leading client presentations at all levels
  • Proven ability to thrive in a dynamic, multi-tasking environment and adjust priorities on-the-fly
  • Demonstrated experience developing customer relationships for long-term success
  • Impeccable written and verbal communication skills
  • Detail oriented and analytical thinker with strong initiative, creativity and ability to lead a complex sale
  • Ability to perform business travel (up to 50%)
  • Bachelor’s Degree or equivalent

  • We are in the vibrant West Loop neighborhood with easy accessibility to mass transit as well as food/drink options
  • Building access to rooftop deck for summer meetings, lunches, and company get togethers
  • Multiple medical/dental/vision health benefit options offered
  • 401(K) savings plan
  • Competitive PTO

  • January 17, 2020
  • 78-85-26


We are sorry, but this opportunity is no longer available.
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